Policies and Information
If you would like more information about our products or if you have any questions regarding an order you have placed, write to us at email@example.com.
During your purchase, a confirmation will be sent to you by email with all the details of your order. All orders will be sent via postal services and will be received within 15 business days for residents of Canada. During sales or launch periods, these delays could lengthen. If you need an item quickly, contact us and it will be our pleasure to respond to your request.
For orders shipped outside the country, a delay of 2 to 6 weeks is expected. Some packages will take longer to reach their destination and it is not possible for us to accurately predict the timing of international shipments.
The price of shipping is calculated during checkout and varies depending on the place of delivery and the weight of the package. Rest assured that we always offer the best possible rate.
Additional taxes and customs clearance fees are at the buyer's expense. It is impossible for ONE FOR ALL to enter false information on packages in order to avoid these excess charges.
If you wish to obtain an alternative shipping method, contact us at firstname.lastname@example.org and we will be happy to accommodate you whenever possible.
Return and exchanges
If you wish to return or exchange an item, you must send a return request by email within 10 days of receiving your order to email@example.com . An advisor will contact you and provide you with return contact details. The postage costs are the buyers' expense.
Each item must be in its original condition and returned with the labels intact for an exchange or a refund to be issued.
Guarantee of quality
Handcrafted items are subject to slight imperfections which are quite normal and add value to them. Items full of love made by human hands! If you have any doubts about the quality of an item received, please contact us and we will be happy to assess the situation with you.
UN POUR TOUS is committed to providing you with a secure online experience and ensuring the confidentiality of any personal information provided when you purchase online at www.unpourtousboutique.com.